SmartClear Terms and Conditions
1. About SmartClear
SmartClear is a family-run clearance and waste removal business based in Reading, serving Reading, Wokingham, Basingstoke, Newbury, Maidenhead, and surrounding Berkshire areas. We specialise in house clearance, house removals (furniture removals), garage clearance, waste removal, charity collection runs, scrap metal collection, fly tip clearance, portable storage solutions, event waste clearance, hoarder clearance, e-waste disposal, construction and renovation waste removal, recycling collection, carpet and flooring removal, bulky waste collection, appliance removal and recycling, supporting local charities, probate clearance, garden clearance, mattress clearance, shed clearance, sofa disposal, skip bag hire, office and commercial clearance, single item collection and disposal, end of tenancy cleaning, loft clearance, and man and van services.
We are committed to eco-friendly disposal practices, prioritising recycling, repurposing, and donating wherever possible to reduce landfill waste and support the local community.
2. Booking and Quotations
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All bookings require a clear description of the items and scope of the job.
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Quotations provided are based on the information given; additional charges may apply if actual work exceeds the quoted scope.
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We offer free, no-obligation quotes for all services.
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Confirmation of booking is subject to availability.
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Same-day clearance may be available depending on team capacity and is not guaranteed.
3. Payment Terms
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Payment is due upon completion of the service unless otherwise agreed.
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Accepted payment methods include [list your accepted methods].
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Deposits may be required for certain large or complex jobs.
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Failure to pay on time may result in additional fees or collection actions.
4. Cancellations and Changes
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Cancellations or changes must be communicated at least 24 hours before the scheduled service.
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Late cancellations may incur a cancellation fee.
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We reserve the right to cancel or reschedule due to unforeseen circumstances, in which case clients will be notified promptly.
5. Waste Disposal and Environmental Policy
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We follow all local and national regulations regarding waste disposal and recycling.
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We aim to divert as much waste as possible from landfill through recycling and donations.
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Hazardous materials, toxic waste, and illegal items will not be collected.
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Clients must inform us of any such materials prior to service.
6. Liability
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We take all reasonable care during collection and clearance.
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We are not liable for pre-existing damage to property or items.
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Clients are responsible for securing valuable or fragile items before clearance.
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We carry full insurance coverage for our operations.
7. Data Protection and Privacy
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Client data is collected solely for service delivery and is not shared with third parties except as necessary for compliance or service fulfillment.
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We comply with GDPR regulations.
8. Additional Terms
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By booking with SmartClear, clients agree to these terms and conditions.
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We reserve the right to update these terms without prior notice; latest terms will be posted on our website.
Responsible Disposal That Makes a Difference
We believe that waste shouldn’t go to waste. That’s why we go above and beyond to ensure that as much of what we collect is recycled, reused, or responsibly repurposed — not simply thrown away.
We're proud to support a zero-to-landfill approach, and as a family-run business, we’re personally invested in doing what’s right — for our customers, our community, and the planet.
With SmartClear, it’s not just clearance — it’s clearance with conscience.
Fully Licensed & Insured
We know how important trust is when it comes to waste removal. At SmartClear, we're fully licensed and insured, so you can rest easy knowing your waste is handled legally and responsibly — with no risk of fly-tipping or dodgy practices.
Your clearance is in safe, professional hands.
