Accessibility Statement
🔎 Accessibility Statement for SmartClear
At SmartClear, we’re committed to ensuring our website and services are accessible to everyone — including people with disabilities and neurodiverse individuals.
We believe in equal access and usability for all. Whether you're browsing our services, requesting a quote, or getting in touch, we want your experience with SmartClear to be as smooth and barrier-free as possible.
⚙️ Website Accessibility
We are actively working to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which outlines best practices for making web content more accessible to users with:
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Visual impairments
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Hearing loss
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Motor or cognitive disabilities
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Neurodiverse conditions, including autism
Some steps we’ve taken include:
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Clear, easy-to-read fonts
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Logical site navigation
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Alt text for images (where applicable)
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High colour contrast for readability
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Mobile-friendly responsiveness
🧩 Autism-Aware & Inclusive Services
SmartClear is proudly autism-aware and friendly. We understand that certain clearances — whether after a bereavement, move, or downsizing — can be overwhelming for neurodiverse individuals.
Our team is trained to be:
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Patient, respectful, and clear in communication
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Mindful of sensory sensitivities
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Flexible with time and space when working on-site
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Open to guidance from family or carers to make the process more comfortable
🚧 Known Accessibility Limitations
We continuously review and improve our website, but there may be areas that don’t yet meet full accessibility standards. If you encounter any problems, we want to know.
📞 Requesting Assistance or Alternative Formats
If you need:
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Information in a different format (e.g., large print, audio, plain text)
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Help navigating our website
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Clarification on any of our services
Please contact us and we’ll do our best to accommodate your needs.
📧 Email: info@smartclearservices.co.uk
📞 Phone: 0118 469 3215
📍 Location: Based in Reading, covering Berkshire, North Hampshire, and surrounding areas
🔁 Ongoing Improvements
We regularly test our website and update content based on feedback. As a local, community-driven business, we take accessibility and inclusivity seriously — not just on our website, but in every aspect of how we work.
If you have feedback or suggestions, please don’t hesitate to reach out.
Responsible Disposal That Makes a Difference
We believe that waste shouldn’t go to waste. That’s why we go above and beyond to ensure that as much of what we collect is recycled, reused, or responsibly repurposed — not simply thrown away.
We're proud to support a zero-to-landfill approach, and as a family-run business, we’re personally invested in doing what’s right — for our customers, our community, and the planet.
With SmartClear, it’s not just clearance — it’s clearance with conscience.
Fully Licensed & Insured
We know how important trust is when it comes to waste removal. At SmartClear, we're fully licensed and insured, so you can rest easy knowing your waste is handled legally and responsibly — with no risk of fly-tipping or dodgy practices.
Your clearance is in safe, professional hands.
